The immediate solution from the Indosat call center is good news that will solve all your obstacles related to this provider. Of course, using an Indosat provider has never escaped all obstacles. So this solution is very appropriate for its users.
Like other providers that have call center services, but the privilege of Indosat services is 24-hour service and free from all networks. As you know, that call center service is the most important thing that must be provided by the provider company.
Because, not infrequently consumers experience many obstacles when using ane but ters provider. With the call center, of course consumers will easily complain, complain, and even ask for solutions to these obstacles. It can also be used as a medium of provider development.
That is, withcomplaints and complaints, of course, the provider can make improvements to the problem and automatically the provider can be better again and again. This is what underlies Indosat to greatly maximize call center services.
The most common problems experienced by Indosat users are usually the sudden loss of the network, not being able to access the internet, payment problems, or data plans. All these problems you can invite to the Indosat party directly through the telephone connection or the official website.
Indosat has more than one call center number, depending on the starter pack you use. The following are the numbers and websites that you can contact to get a solution immediately from the Indosat call center.
Free Call Center Service
This free service provided by Indosat is a form of provider’s concern for its consumers. This free service can be accessed for 24 hours by customer service who are ready to help you.
- Call 111
For those of you Matrix users, you can call 111 for free. This service is only for Matrix users, because for other cards from Indosat usually have to spend a small fee.
- Call 186
One of the numbers that you can use to get information about all Indosat ooredoo products is 186. When you call this number, it will automatically be answered by the answering machine.
However, you don’t have to worry. Because, if you still don’t understand the information conveyed by the answering machine, you can choose to connect with customer service.
- Call +6221-5449501-06
The number is themile faction of Indosat. You can send the various documents needed to the number, so there is no need to come directly to the Indosat office.
- Contact By E-mail
In addition to the telephone connection, the free service gets an immediate solution from the Indosat call center related to Indosat products, you cannot do it viae-mail cs@Indosatooredoo.com. This email you can use to complain about various Indosat products from any card.
Instead of facsimile services, people now prefer to use email. Because, it is easier and can send more documents in one email. In addition, the document will automatically be embeddedn on the device and not splattered.
Paid Call Center Services
Although Indosat provides free services, not a few consumers prefer paid services because it is faster in terms of handling. The speed is affected by the level of traffic that contacts the e but ters number.
Free services have high traffic, so it will take a long time until your phone is responded to by customer service and gets service. Here is the number to get an immediate solution from a paid Indosat call center :
- Call 185
This number is provided by Indosat ooredoo for users of Mentari Ooredoo, Matrix Ooredoo, and IM3 Ooredoo. When using this service your credit will be deducted as much as Rp400 automatically as a service fee.
This number is intended for those of you who want to convey criticism, suggestions, and complaints. When you call the number, there will be customer service serving. They will also provide an immediate solution from the Indosat call center for all complaints that you aim for 24 hours.
- Dial +6221-3000-3000 or +6221-4538-8888
When calling this number you will be charged the same as making a call to a landline number. However, Indosat provides relief to its customers, because the cost turns out to be cheaper when compared to contacting other landlines.
By calling the number, you don’t need to wait in line anymore to be able to talk to customer service like when calling the number provided at a low rate.
You can submit all complaints on the spot and will get a solution immediately from the Indosat call center regarding your complaint. It will be very helpful when you are in an urgent card constraint and must be completed that day.
Call Center Through Indosat Social Media
It is undeniable that many of Indosat’s customers are young people, so Indosat also has to adjust to their lifestyle. Therefore, Indosat began to spread its call center service wingson social media. Especially hisis Twitter.
You can submit all complaints and complaints through a direct message to Indosat on twitter @IndosatCare. The response given by the admin from @IndosatCare is also very fast and of course they provide an immediate solution from the Indosat call center, no less than a phone connection.
In addition to twitter, im3 users can also contact Indosat through the myIM3 application. This application is very versatile because it can not only be used to submit complaints, but it can also be used for various credit and quota purchase transaction processes.
Visit Indosat Official Website
Those of you who do not have twitter social media or do not like to communicate by phone, can visit the official Indosat website at Indosatooredoo.com instead. Because, on this website there is an Indira feature which is a virtual customer service. Indira will help you in resolving all complaints.
This feature is a live chat between you and customer service through the official Indosat website. You just need to open the Indira icon in the lower right corner of the website page. Then, a dialog board will appear to fill in the name and phone number.
After that, you have to wait for customer service to be present in the conversation. If someone has responded to your complaint request, then you just have to convey all complaints related to Indosat products like you are chatting.
The response given is usually quite fast because the conversation is real-time and customer service will provide an immediate solution from the Indosat call center for your complaints and complaints.
In addition to submitting complaints, by visiting indosat’s official website you will get a lot of information about Indosat such as credit checks or bills, checking the active period of your card, knowing the update information from Indosat services, knowing the nearest outlets, the latest promos, and customer service.
With the call center that can be accessed through various media, of course, Indosat customers get an immediate solution from indosat call center for all the obstacles they experience.